Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform. By using the platform, you agree to the collection and use of information in accordance with this policy.

2. Data controller

The platform acts as the data controller for personal data processed through the platform.

3. Data we collect

Account information

  • • Name
  • • Email address
  • • Password, stored in encrypted form

Profile information, optional

  • • Profile image
  • • Artist name
  • • Portfolio links or social media

Transaction data

  • • Purchase and order history
  • • Payment status and transaction references
  • • Shipping address
  • • Tracking and delivery information

Usage data

  • • Pages visited
  • • Interactions on the platform
  • • Device and browser information
  • • Basic analytics and performance data

4. How we use your data

  • • Provide and operate the platform
  • • Process payments and transactions
  • • Enable shipping and delivery
  • • Communicate with users
  • • Improve platform performance and user experience
  • • Prevent fraud and ensure security
  • • Handle disputes, claims, and support requests
  • • Comply with legal obligations

5. Legal basis for processing

We process personal data where it is necessary to provide our services, complete transactions, comply with legal obligations, protect the platform from fraud or misuse, or where you have given consent for specific uses such as non-essential cookies.

6. Payments

Payments are processed through third-party payment providers, such as Stripe or similar services. We do not store full payment details, including full credit card numbers.

7. Sharing of data

We only share your data when necessary:

  • • With payment providers for transactions
  • • With shipping services for delivery
  • • With service providers that help operate the platform
  • • With authorities where required by law
  • • When necessary to prevent fraud or resolve disputes

We do not sell your personal data.

8. International data transfers

Some service providers may process data outside the European Economic Area. Where this happens, we aim to use appropriate safeguards in accordance with applicable data protection laws.

9. Data retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain platform security. Some transaction, payment, tax, or dispute-related data may need to be kept for a longer period where required by law. You may request deletion of your data at any time.

10. Your rights under GDPR

If you are located in the European Economic Area, you have the right to:

  • • Access your personal data
  • • Request correction of inaccurate data
  • • Request deletion of your data
  • • Restrict or object to data processing
  • • Request data portability
  • • Withdraw consent where processing is based on consent

To exercise these rights, contact us using the email address below.

11. Cookies

We use cookies and similar technologies to ensure platform functionality, analyze usage, and improve performance. Essential cookies may be used to operate the platform. Non-essential cookies, such as analytics or marketing cookies, are only used with your consent where required by law. You can manage cookie preferences through your browser settings.

12. Data security

We take reasonable measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure.

13. Children’s privacy

This platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

14. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the platform means you accept the updated policy.

15. Contact

sorisomun.market@gmail.com